Irrespective of the fact that the hosting service provided by the different companies is almost identical, each provider has got a customized platform with its own tweaks and different ways to do specific things. That is the reason why, an info-crammed knowledge base would be astonishingly helpful both for persons with zero prior experience and for technically skilled users who will eventually discover how given tasks are accomplished, but will waste valuable time meanwhile. The objective of such a knowledge base is to make the service quick and easy to use, sparing users both time and efforts. The result is more pleased customers, as they can swiftly find the info they want, and significantly less work for the support team, because usually the vast majority of the inquiries and problems that clients have got are already outlined in the knowledge base. In case the articles are expertly written and cover more things, you will be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages come with an in-depth knowledge base where you can find information on all the problems that you might face and their solutions. You can find out how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are correct, but yet you’re unable to send emails, for instance. We have done our utmost best to be as comprehensive as possible and to encompass all possible options so as to save you time and effort and to give you different solutions for any problem. The knowledge base comprises educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, whereas if you prefer to browse the whole archive of articles, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans come with thorough online technical documentation where you will find info about all the functions that our in-house created Hepsia hosting Control Panel offers, as well as solutions to different questions and difficulties that you might stumble upon. All configuration manuals feature exhaustive descriptions, which implies that you will not have to worry about missing something in case you are aiming to export a database, for instance. The troubleshooting articles cover different likely reasons for particular issues and the solution for each of them, so if you are unable to send emails although you have the right outgoing mail server settings, for example, you can quickly find out what the reason for this may be and recover the problem with several mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find applicable articles in each of its sections. If you want to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the window.