Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help section included in sleekwebdesigns’s Web Control Panel offers a collection of help articles and regularly asked questions. Aimed towards fixing any common problem that you could possibly face, they are compiled by our support team of qualified technicians.

  • Top quality support service

  • Educational Videos

  • If you’d like to see how a task is completed or how an issue is sorted out, rather than just reading about it, then check out our selection of how–to video tutorials. They cover a lot of different issues and will help you swiftly understand how to work with the Web Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock technical support service and feature a 1–hour ticket response guarantee. Our experienced support engineers will be at your disposal 24–7 and will resolve any issue that you could stumble upon within less than 60 minutes after the client support ticket submission. In most cases, an answer will be provided to you within twenty minutes.